Laxsis Technologies

Privacy Policy

How we collect, use, and protect your personal information.

Quick summary: We collect only necessary information to provide our services, never sell your data, and give you full control over your privacy. We comply with Indian DPDP Act 2023 and EU GDPR.

Laxis Technologies ("we," "us," or "our") is committed to protecting the privacy of our users and clients. This Privacy Policy explains what personal data we collect, how we use it, how we share it, and your rights regarding your data. We comply with applicable laws in India (IT Act, DPDP Act 2023) and internationally (such as the EU's GDPR). By using our website or services, you agree to the practices described here.

1. Information We Collect

Personal and Business Information

We collect contact details (e.g. name, email, phone) and business information that you provide when you sign up for or use our services. This may include your company name, role, and professional details.

Account Data

If you create an account, we collect your login credentials and profile information. You are responsible for the accuracy of this information.

Usage and Technical Data

We automatically collect information about how you interact with our services. This includes IP address, device type, browser type, pages visited, features used, and error logs. We also collect cookies and similar identifiers.

Communications

When you contact us by email or support, we may keep a record of that communication. We also collect your preferences for receiving marketing communications.

2. How We Use Your Information

  • To provide servicesset up your account, enable access to our products, personalize your experience, and fulfill requests.
  • To communicate send updates, service announcements, and customer service messages. You can opt out anytime.
  • To improve and analyzeanalyze usage data to understand service usage, diagnose problems, and make improvements.
  • Legal and securitycomply with legal obligations, resolve disputes, enforce agreements, and protect platform security.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze site usage. Different types include:

  • Strictly necessaryessential for basic site functioning (e.g. keeping you logged in).
  • Performance / analyticscollect information about site usage to help us improve performance.
  • Functionality remember your preferences like language or display settings.
  • Marketing / advertisingtrack browsing to deliver personalized advertising (requires consent).

4. Sharing and Disclosure of Data

We do not sell your personal data. We share data only as needed under strict conditions, including:

  • Service providersthird-party vendors who perform services on our behalf (cloud hosting, payment processors, analytics).
  • Legal requirementswhen required by law, subpoena, court order, or lawful requests by public authorities.
  • Business transfers if Laxis is involved in a merger, acquisition, or sale of assets (with notice).

5. Your Rights and Choices

  • Access & rectificationrequest a copy of your data and ask us to correct mistakes.
  • Erasure ("right to be forgotten") ask us to delete your personal data in many cases.
  • Restriction and portability restrict processing and get your data in a common format.
  • Objection object to certain processing (like direct marketing).
  • Withdraw consentwithdraw consent at any time where processing is based on consent.
  • Grievance and complaints lodge complaints with our team or data protection authorities.

6. Data Security & Retention

Security Measures

We maintain industry-standard technical and organizational measures including encryption, firewalls, access controls, and regular security assessments. We also train our staff on data protection.

Data Retention

We keep your personal data only as long as necessary. We delete or anonymize data when the purpose is no longer served, you withdraw consent, or we're required by law to delete it.